Vinyl
Gouges, tears and damaged spots in sheet vinyl and plank. The repair-or-not call usually comes down to the damage size and whether matching material can be sourced — say what you've got when you call.
Laminate
Chipped, swollen or cracked boards. If you kept spare planks from the install, you're in the best position; if not, Gerry talks through what's realistically matchable before anyone spends money.
Tile
Small repairs — a cracked piece, a damaged spot. Not re-tiling projects; Ace's listing says small tile repairs and this page won't pretend otherwise.
The scope, plainly: Gerry's business is repair — at most a small installation, never a tear-out pitch. His Olympia Master Builders listing puts it in four words: "Floor repair small installation." That's exactly why the answer you get on the phone is a straight one: nobody here profits from "you need a new floor."
The repair-or-replace call, honestly
- Matching material exists? Spare planks, a remnant, a closet floor — repair is usually on the table.
- Damage is a spot, not a floor? A board, a gouge, a cracked tile — that's exactly the job Ace exists for.
- Replacement genuinely the better deal? Then that's what you'll hear. It's on the record in his reviews — he once proposed the better option unprompted, when the patches a customer called about weren't worth her money.
Have this ready when you call
- What the floor is — vinyl, laminate or tile, plank or sheet.
- Roughly how big the damage is (hand-sized? board-sized?).
- Whether you have spare material from the original install.
Three answers, and you'll usually know where you stand before the call ends.
Good questions
Can a gouge or tear in vinyl flooring be repaired?
Often, yes — that's one of the four materials in Gerry's own service line. Describe the damage and the vinyl type when you call, and you'll hear whether it's a repair or an honest no.
Can you replace just one damaged laminate board?
Sometimes — it depends on the floor and whether matching material exists. Spare boards from your install make it straightforward; without them, Gerry lays out the realistic options first.
Do you fix cracked tile?
Small tile repairs, yes — per Ace's own listing. It's repair work, not re-tiling: a cracked piece or a damaged spot, scoped honestly on the phone.
What if my floor is beyond repair?
Then that's the answer you'll get — with no pitch attached, because Ace doesn't sell or install new floors. Customers' reviews back this up: when a repair wasn't the best deal, Gerry said so.
Cracked board? Gouged vinyl? Ask first.
A two-minute call beats pricing a tear-out you may not need.
(360) 584-8553Free estimates · Mon–Thu 9–3, Fri 9–4 · Lacey, Olympia, Tumwater & Yelm