Ace Flooring Repair CoLacey, WA · Fixed, not replaced
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Pet damage carpet repair in Lacey

Dug holes at the door, claw pulls on the stairs, that spot by the crate — pet damage is half of what Ace fixes, and it almost never needs a new room of carpet.

4.6 · 14 reviews on Yelp

What lands on this bench

  • Dug holes — usually at doorways and thresholds, where dogs work the same spot.
  • Claw pulls and snags — stairs and hallway turns take the worst of it.
  • Urine-damaged patches — the carpet and the pad under it, cut out and replaced, not perfumed over.

How the repair works

The damaged section is cut back to clean carpet. A donor piece — spare carpet from your install, or a hidden area like a closet — is fitted, seamed and blended so the pile runs the same direction. Where urine soaked through, the pad goes too.

The honest part: when damage has spread across a room, a patch stops being the right answer. Gerry tells you that up front — in 2013 a customer called about smelly patches and he proposed re-doing the whole room for $75 more instead of patching it piecemeal. She wrote, "We said Yes!"

My little dog tore a hole in our carpet with her front claws right after we moved into our rental house. I thought I would have to replace it until I spoke to Gerry who said he could fix it for us. He came right over and repaired it quickly and very pleasantly.

— Lisa W. · Yelp · 2018. Excerpted from a public review — read the original on Yelp.

Renters and landlords, this is your play

Pet damage is the classic deposit fight. A blended patch costs a fraction of the re-carpet a landlord would otherwise bill — and for landlords, it makes a unit photo-ready without buying a room of new floor. Ace coordinates directly with renters when the owner can't be there; see the landlord page.

Good questions

Can a hole my dog dug in the carpet be patched invisibly?

That's the specialty. A donor piece — from a closet or a remnant — is fitted and blended into the spot. One 2026 reviewer wrote you "would not know it was damaged."

Does patching fix pet urine smell?

A proper repair replaces the damaged carpet and the pad underneath it, not just the surface. If the damage has spread beyond what a patch can honestly solve, Gerry says so before any work starts.

Do you need spare carpet to make a patch?

Spare carpet from your install is ideal. No spares? Donor material can come from a closet floor or another hidden area — Gerry will talk through the options when he sees the job.

How fast can pet damage be repaired?

Often quickly — one reviewer's dog-damaged stairs were repaired in about an hour, and another writes that Gerry "came right over." Call and describe the spot.

The dog's forgiven. Now fix the carpet.

Describe the spot and find out today if it can disappear.

(360) 584-8553

Free estimates · Mon–Thu 9–3, Fri 9–4 · Lacey, Olympia, Tumwater & Yelm

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